1. Warranty period
- Vitowell Comfort Classic Type:
5 year tank leak warranty
2 year heating element warranty
2 year spare part warranty
- Vitowell Comfort Premium Type:
7 year tank leak warranty
2 year heating element warranty
2 tahun garansi suku cadang
- Vitowell Comfort Deluxe Type:
10 year tank leak warranty
10 year heating element warranty
2 year spare part warranty
- Vitowell Easy Classic Type:
3 year heating tank warranty
1 year spare part warranty
- Vitowell Easy Premium Type:
5 year heating tank warranty
2 year spare part warranty
- Vitowell Easy Deluxe Type:
5 year heating tank warranty
2 year spare part warranty
2. The warranty mentioned above only applies if there is damage to parts due to manufacturing defects, not because of use.
3. The warranty covers manufacturing faults and failure of the product to operate properly due to defects in certain parts.
4. Each customer must register the warranty to viessmann.satyadm.co.id or by scanning the QR Code on the warranty card.
5.The warranty does not guarantee that the buyer is free from repair costs or spare parts costs. There are situations where Satya can charge these fees to consumers such as the discovery of elements of user negligence, intentional elements, and other elements that arise outside of technical matters.
6. The guarantee does not apply if the damage occurs due to natural disasters, riots, theft, destruction, intentional elements, damaged product seals, changes in goods due to service outside of Satya, and things beyond human power..
7. The guarantee is only to replace damaged spare parts and the maximum replacement of each spare part is only once.
